Frost & Sullivan Names LinguaSys Exceptional Early Stage Investment in the USA
Frost & Sullivan has presented LinguaSys, Inc., a leader in multilingual natural language processing and analytical solutions, with its 2013 North American Early Stage Investment Opportunity Award in the Internet Software and Service Industry.
Q&A With LinguaSys CEO: Unlock Customer Insights in 15 Native Languages (Loyalty 360)
Large enterprises to small businesses can now harvest actionable intelligence from social media and Big Data in 15 native languages. This breakthrough, called Sentiment@Work™, is the newest human language technology from LinguaSys, a leader in natural language processing solutions.
Other solutions usually require data to be translated into English before being analyzed, destroying much of the content’s information value. The few companies that offer native language analysis can only work in a handful of tongues. No other solution delivers the linguistic breadth and data granularity of Sentiment@Work™.
LinguaSys CEO Brian Garr participated in a Q&A with Loyalty 360 to discuss this new solution and his observations on customer loyalty, customer engagement, and customer experience.
Understanding Your Customers with LinguaSys (Speech Analytics)
Getting a computer to understand English is a huge challenge for computer scientists. Getting one to understand 15 different languages seems monumental. That is, however, exactly what LinguaSys, a provider of natural language processing software, has done. Curious, TMCnet recently caught up with Brian Garr, CEO of LinguaSys, at SpeechTek in New York City to discuss the company’s recent efforts in Natural Language Understanding and text analytics.
Traditionally, Garr said, natural language processing is done using statistical language models, where scientists build vast, complex models mapping the various ways in which a word might be used. Spoken or written word is then compared against this data to determine what is being said, based on probability.